Use Cases

All companies face the difficult decision of whether to expand or reduce staff. Without objective data, it is challenging to determine when it is the right time to hire new personnel. As a critical portion of profits started being spent on employee-related expenses, a large retail chain decided to optimize human resources and assess the current workload of staff.

After implementing the SCOPD system, it was revealed that line managers were irresponsibly handling staffing decisions. Instead of trying to manage tasks with existing staff, a new person was hired for every new problem. Once the difficulties were resolved, the new hire often had little to no relevant tasks left. As a result, some departments were only utilizing 30% of their working hours. This management style also affected the accounting department, which expanded along with other departments. New employees were constantly required for payroll and bonuses, as the workforce kept growing. While other departments occasionally laid off underperforming employees, the financial department was never optimized. The analysis conducted by SCOPD significantly reduced expenses and spurred profit growth for the company.