Use Cases

Every manager is interested in understanding how much of paid work time is being wasted by employees. The larger the business, the higher the chance that employees, or even entire departments, may neglect their direct work duties. In one large company, management decided to investigate how effectively employees were utilizing their work hours.

After implementing the SCOPD system, it was revealed that one entire department had completely slipped off management’s radar. A regional manager had decided to expand the range of services and formed a four-person team to handle the task. However, due to difficulties and personnel changes, the task was postponed. Later, the manager went on vacation and, upon returning, simply forgot about the new department. The employees in the department, who were not receiving any instructions, decided not to remind anyone of their existence. For 3.5 months, they came to work and received their salaries without performing any tasks. The root cause of this situation was a simple oversight by the responsible manager, who forgot to document the development of the new direction in the plans. Equally important was the indifference of colleagues who were aware of the problem but chose to remain silent. Once SCOPD identified the critical situation, the department was promptly disbanded.